CRT-251 Visual Cert Exam | Certification CRT-251 Sample Questions

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Salesforce CRT-251 certification exam is a challenging exam that requires extensive preparation and study. To pass CRT-251 exam, you need to have a solid understanding of sales cloud implementation and optimization, as well as hands-on experience in implementing and managing sales cloud solutions. The Salesforce CRT-251 certification exam is an excellent way to validate your knowledge and skills in sales cloud implementation and optimization and demonstrate your expertise to potential employers.

To prepare for the Salesforce CRT-251 exam, candidates should have a strong understanding of sales operations, sales management, and sales consulting best practices, as well as a deep knowledge of the Salesforce Sales Cloud platform. Candidates can also take advantage of Salesforce's online training resources and certification study groups to help them prepare for the exam.

The CRT-251 Exam covers a range of topics related to Salesforce Sales Cloud implementation and consulting. These include sales process configuration, data management, sales analytics, sales forecasting, and territory management. CRT-251 exam also tests the candidate's knowledge of Salesforce Sales Cloud features such as lead management, opportunity management, account and contact management, and sales collaboration. Salesforce Certified Sales Cloud Consultant certification requires candidates to have a comprehensive understanding of the Sales Cloud platform and its capabilities.

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Certification CRT-251 Sample Questions & CRT-251 Test Discount

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q132-Q137):

NEW QUESTION # 132
Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record.
Which option should a consultant recommend to meet the requirements?

A. Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
B. Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.
C. Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.

Answer: A

Explanation:
To ensure that only the Complaints Specialist public group can view and edit Complaint records in a Private sharing model, creating a criteria-based sharing rule is appropriate. This rule can be configured to grant Read/Write access to users in the Complaints Specialist group for all records in the Complaints object. This approach meets the requirement of limiting access while providing the necessary permissions to the designated group.
For more on sharing rules, refer to: Salesforce Sharing Rules Overview.
Northern Trail Outfitters has a Complaints custom object related to Accounts with an organization-wide default (OWD) of Private. Only users in the Complaints Specialist public group should view and edit all Complaint records.
Solution:
Criteria-Based Sharing Rule:
Purpose: Sharing rules open up record access beyond the OWD settings.
Implementation Steps:
Navigate to Setup > Sharing Settings.
Select the Complaints object and create a new Criteria-Based Sharing Rule.
Set the criteria to include all Complaint records (e.g., CreatedDate != null).
Share with the Complaints Specialist public group.
Set access level to Read/Write.
Advantages:
Scalability: Automatically includes all current and future Complaint records without manual intervention.
Security Compliance: Ensures only authorized users have access, adhering to the principle of least privilege.
Why Other Options Are Less Suitable:
Option A: Apex managed sharing is more complex and requires custom development. Standard sharing rules suffice for this requirement.
Option C: It's not possible to set default visibility to only specific users via OWD settings; OWD applies universally and cannot target a public group.
Salesforce Sales Cloud Reference:
Sharing Rules Overview: Salesforce Help - Sharing Rules
Creating Criteria-Based Sharing Rules: Salesforce Help - Create Sharing Rules Public Groups: Salesforce Help - Create a Public Group By creating a criteria-based sharing rule, Northern Trail Outfitters ensures that only the Complaints Specialist public group has the necessary access to all Complaint records.

NEW QUESTION # 133
Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deafs.
Which report should the consultant create to meet the requirement?

A. Closed Won Opportunities by the sales team
B. Closed Won Opportunities by Account
C. Closed Won Opportunities with Activities
D. Closed Won Opportunities with Recommendations

Answer: A

NEW QUESTION # 134
Universal Containers ts analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.
Which feature should a consultant recommend to build this report7

A. Cross filter
B. Custom report type
C. Custom filter
D. Joined report

Answer: A

NEW QUESTION # 135
Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed.
What is the best practice a consultant should recommend to the admin?

A. Build m a test release environment and test changes in Production.
B. Build in a Developer Sandbox and test changes in Production.
C. Build m a test release environment and test changes in a test release environment.
D. Build in a Developer Sandbox and test changes in a test release environment.

Answer: D

Explanation:
Building in a Developer Sandbox and testing changes in a test release environment is the best practice for creating a new process that uses most of the objects that were deployed. A Developer Sandbox is a type of sandbox that provides an isolated copy of the production environment for development purposes. A test release environment is another type of sandbox that provides an isolated copy of the production environment for testing purposes before deploying changes to production.
By building in a Developer Sandbox, the admin can create and modify configurations without affecting the production environment or other sandboxes. By testing changes in a test release environment, the admin can validate and verify the functionality and performance of the new process before deploying it to production.

NEW QUESTION # 136
Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
Choose 3 answers

A. Interviewing
B. Role Playing
C. Shadowing
D. Embodying
E. Leading Workshops

Answer: A,C,E

Explanation:
Explanation
Shadowing, interviewing, and leading workshops are three approaches that a consultant can use to learn about and empathize with the customer. Shadowing involves observing how the customer performs their tasks and interacts with their systems. Interviewing involves asking open-ended questions to understand the customer's goals, challenges, and pain points. Leading workshops involves facilitating group discussions and activities to elicit requirements, feedback, and solutions from the customer. Verified References:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 18)
https://trailhead.salesforce.com/en/content/learn/modules/consulting_skills_for_salesforce_professionals/d

NEW QUESTION # 137
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CRT-251 Visual Cert Exam | Certification CRT-251 Sample Questions

Certification CRT-251 Sample Questions & CRT-251 Test Discount

Salesforce Certified Sales Cloud Consultant Sample Questions (Q132-Q137):

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